With BCU, you’re more than a member, you’re an Owner—someone whose opinion impacts everything we do. Taking your feedback to heart, we’re consistently making improvements inside and out. We strive to provide the perfect solutions for your financial needs and make sure it’s easy to do business with us, too.
Want to see what changes we’re making? Take a look below and check back often to see the latest enhancements.
Here Today For Your Tomorrow
You Spoke. We Listened.
The privacy of our members is vital, which is why we’ve always asked for a code word to access account information over the phone. But with so many passwords to remember, it’s easy to forget! We now offer the option of a one-time passcode. We’ll send you a text, and all you have to do is confirm the number in the message.
We’ve taken a closer look at our check review process and made some refinements. We’re happy to share that we’ve been able to significantly reduce the number of check holds, providing members with quicker access to their funds.
At BCU, we’re committed to empowering members to discover financial freedom. That starts with providing many convenient, digital banking options to meet your needs. Prefer to call? No problem. We’ve added our phone number, 800-388-7000, to the footer of the website so that it’s easily accessible on every page.